Our Guarantee
Your satisfaction is important to us. Purchases made from our store come with a 21-day exchange, and if you are unhappy with your purchase, you may exchange it for another item of equal or lower value within the first 21 days. The item being returned must be undamaged and returned in the same condition as it was purchased. Diamond jewelry with stones exceeding 0.75 carats must be re-certified by a gem laboratory (GIA) before qualifying for exchange. Costs associated with re-certification may vary depending on size and quantity of diamonds. This cost will be billed to you before an exchange is processed.
Items purchased from our website come with a seven-day return policy. If you are unhappy with your purchase, simply return the Item and receive a full refund. Items that are returned must be undamaged and in the same condition as received to qualify for a refund. Pictures of each item are taken before shipping to ensure accuracy. A $150 shipping and restocking fee will be deducted from payment associated with items returned for a refund. Diamond jewelry with stones exceeding .75 carats must be re-certified by a gem laboratory ( GIA ) before qualifying for a refund. Costs associated with re-certification may vary depending on size and quantity of diamonds. This cost will be billed to you before a refund is processed. We guarantee all watches to be in working order when shipped. Watches are not subject to refund or exchange and are sold as is.
We value our clientele and do everything we can to ensure that the item you purchase is accurately described. If you have any questions, please be sure to contact us by phone. (805) 969-0888.